The capability to manage incidents, understand BCM and manage crises should not be underestimated, and seen as something that can simply be developed as and when required. These disciplines require a systematic approach as part of a wider organisational resilience programme. Organisations need to protect their people, the environment, assets and their reputation.
This 1-day training session offers a comprehensive strategic grounding in Crisis Management. The training session follows the International Standard for Business Continuity – ISO 22301:2012, BS 11200:2014, BS 65000:2015, ISO 31000:2009 and the Business Continuity Institute (BCI) Good Practice Guidelines – GPG 2013 life cycle. It is a strategic awareness training session, designed for members of the crisis management team. Return on investment (ROI) and the business benefits of these key areas will be explored and discussed during this training.
Understand the nature and origins of risk, emergency, incident, business continuity, crisis, IT disaster recovery and resilience
Explain the principles and procedures for building effective crisis management capability
Achieving Executive ‘buy in’ and how the CMT supports the corporate Vision, Mission & Values (VMV)
Crisis anticipation and assessment
Crisis Management Team (CMT) roles & responsibilities during the crises and their linkage with different teams in the organisational response framework
Improve CMT capability and response
Setting strategic priorities
Build resilience and organisational capability to recover from crises
Managing information to understand the common recognised information picture (CRIP)
Compare different crisis decision making styles and approaches
Recognise crisis leadership characteristics and functions – select the best leader in a crisis
Apply best practice when communicating in a crisis
Social media handling, monitoring, awareness and opportunities during a crisis
Understand the importance and principles of effective internal and external Crisis Communications
The role of the Media Spokesperson
The role of the CMT Loggist
Explain the post-crisis debriefing phases
Identify further staff training requirements throughout the organisation
Who Should Attend:
This condensed training session is for the Executive Leadership Team, who also perform the role of the Crisis Management Team (CMT) at their organisation. This group may comprise of the CEO, Executives and Senior Managers who are familiar with Business Continuity Management (BCM), Crisis Management (CM), Risk Management, Security and related areas, but who are also in need of advanced strategic training and awareness.
For further details or to apply for this course Apply Here