Negotiation Skills


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“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy

Course Overview:

All negotiations require special skills, especially as a win-win result is the target. This programme is designed to help participants conduct negotiation discussions that produce mutual gain. It includes several segments like: Situation Analysis, Focusing on the issue, Being Objective to evaluate options, Build Business to Business relations with customers, and most importantly, Get agreement and commitment for actions. Additionally, attending leaders will be equipped with tactics, skills and alternative scenarios to face different negotiators who try to manipulate the outcome to their benefit.

Course Outcomes:

This course is intended to guide participants in building on existing skills and learning from colleagues through the sharing of knowledge and experience to become exceptional negotiators. By gaining a better understanding of negotiation concepts, participants will be able to determine and further develop their personal styles and practices, and thus achieve breakthrough results and successes on both personal and professional levels.

Some of the key areas covered include:

  • Define what is Negotiation
  • Explain the importance of effective communication & overcoming conflict
  • Understand the difference between vertical, lateral, and informal communication
  • Use key tactical and behavioural negotiation skills
  • Developing and preparing optimal strategic and productive negotiation parameters
  • Deal with rejection and impasse
  • Identify and implementing optimal negotiation styles
  • Create lasting agreement commitments

Who Should Attend:

This course is designed for professionals who recognise that communication and negotiation skills are key factors in achieving negotiating management and control.

For further details or to apply for this course Apply Here